Privacy Policy

Effective Date: 05 November 2025

1. Introduction
Welcome to chabo.ai (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect
We may collect the following types of information:

• Personal Data: information that identifies you or could reasonably identify you (e.g., name, email address, phone number, business name, contact information).

• Usage Data: information about how you access and use our website and services (e.g., IP address, browser type, pages visited, submission timestamps).

• Communications Data: messages or content you provide when using our chat- or booking-services (for example chat transcripts, booking details, order/appointment information).

• Cookies and Tracking Data: we may use cookies and similar technologies to track activity on our website and hold certain information.

3. How We Use Your Information
We use your information for purposes such as:

• To provide, operate, maintain and improve our services.

• To respond to your enquiries, requests or support needs.

• To manage bookings, orders, events, confirmations and reminders via chat.

• To send you marketing or promotional communications (where you have consented) and for customer engagement and feedback.

• To comply with legal obligations and to detect, prevent or address fraud or misuse.

4. Disclosure of Your Information
We may share your information in the following situations:

• Service Providers: third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).

• Legal Requirements: when required by law or in response to valid legal process.

• Business Transfers: if we are involved in a merger, acquisition or sale of assets, your information may be transferred.

• With Your Consent: where you have given explicit permission.

5. International Transfers
Your data may be transferred to and maintained on servers located outside your country of residence. By using our services you consent to such transfers.

6. Data Security
We implement reasonable technical and organisational measures designed to protect your information. However, no method of transmission over the internet or method of storage is 100% secure.

7. Data Retention
We will retain your personal data only as long as necessary for the purposes described in this policy (or as required by law). After that, we will delete or anonymise your data.

8. Your Rights
Depending on your jurisdiction, you may have rights including:

• Accessing and obtaining a copy of your personal data.

• Requesting correction or deletion of your personal data.

• Objecting to or restricting certain processing of your data.

• Withdrawing consent
  To exercise these rights, please contact us at info@chabo.ai.

9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and collect usage data. You can instruct your browser to refuse all cookies or alert you when a cookie is being sent.

10. Children’s Privacy
Our service is not directed to children under the age of [13/16/18 – depending on your jurisdiction]. We do not knowingly collect personal data from children. If we learn we have collected personal data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy
We may update this policy from time to time. When changes are made, we will post the new version on our website and update the “Effective Date”. We encourage you to review this policy periodically.

12. Contact Us
If you have any questions or concerns about this policy or our privacy practices, please contact us at:
Chabo
Email: info@chabo.ai