Built for South African E-Commerce

A WhatsApp AI Sales Agent for Your South African Store

Not an auto-reply. Not a menu tree. A sales agent that answers real product questions, builds a cart, and takes your customer to checkout — inside the app they already have open.
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See Chabo in Action

Ninety seconds, start to finish: a shopper asks for a product, compares options, adds to cart, asks about shipping and checks out — then the conversation hands over to a human.

Everything You NEed

WhatsApp Bot, Chatbot, or AI Sales Agent?

These three phrases usually describe very different things. Here is what Chabo actually is, and what it does once it is live on your number.
Answers from your own catalogue
The agent is trained on your products, pricing and stock — so it recommends what you actually sell and what is actually available, not generic suggestions.
Builds the cart in conversation
A shopper can ask about a product, compare options, add to cart and reserve items without leaving the chat. The conversation is the storefront.
Takes them to your checkout
Chabo hands off to your store’s real checkout and payment gateway. You keep your existing payment setup; nothing is re-platformed.
Handles "where is my order?"
Smart Order Lookup resolves order-status questions automatically against your store, which is usually the single biggest drain on a support inbox.
Escalates when it should
Smart Escalation hands a conversation to a human for high-value, complex or sensitive situations. Your team engages when it actually matters.
Runs on the official Meta API
Chabo operates via the official WhatsApp Business API on the Meta Business Platform, with a verified number and Meta-approved message templates.
FAQ

Questions Merchants Ask First

Yes. The WhatsApp Business app offers greeting messages, away messages and quick replies — fixed text triggered by simple rules. Chabo is trained on your catalogue and answers questions it has not been scripted for, then moves the shopper toward checkout.
No. Consumer AI assistants inside WhatsApp answer general questions. Chabo runs on your business number, knows your products, prices and stock, and is connected to your store and order data.
Yes. Chabo operates via the official WhatsApp Business API (Meta Business Platform). Message templates are submitted to and approved by Meta, and your business gets a verified WhatsApp number.
Three things: your FAQ document, your Terms & Conditions, and access to your store. We handle training the AI and building the flows from there.
Once you have shared your documents and we have store access, training begins immediately. Most clients see their agent live and tested within a few weeks, depending on the complexity of the store.
Chabo is designed with POPIA in mind. Customer identity is managed through their verified WhatsApp number, and opt-ins, opt-outs and data handling follow South African data protection requirements.

See it answering questions about your own products.

Our team is based in South Africa. Book a demo and we will walk through what the agent would say to your customers.
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From the Chabo Blog