🏆 280 Points Earned
09:15
Built for SA Retail & E-commerce

Loyalty That Lives On WhatsApp.

Run a full loyalty programme;  points, rewards, broadcasts, and feedback, inside the app your customers already use.

 
Book a Demo
Click-through rate on loyalty messages
0 %
Open rate vs 31% email average
0 %
From sign-up to live programme
0 days
🏆 280 Points Earned
09:15
Built for SA Retail & E-commerce

Loyalty That Lives on WhatsApp.

Run a full loyalty programme; points, rewards, broadcasts, and feedback, inside the app your customers already use. No app to build. No budget to blow.

Book a Demo
Open rate vs 31% email average
0 %
Click-through rate on loyalty messages
0 %
From sign-up to live programme
0 days
🏆 280 Points Earned
09:15
The Problem

Your Loyal Customers Are Quietly Leaving.

Without a retention system that actually reaches people, even your best customers drift to competitors, and you don’t notice until it’s too late.

 
One-Time Buyers Are Costing You

Acquiring a new customer costs 5–7x more than retaining one. If you’re not actively rewarding repeat purchases, you’re leaving serious revenue on the table every single month.

Email & SMS Just Don't Cut It

Your loyalty updates get buried in inboxes or deleted unread. With a 31% email open rate on a good day, most of your customers never even see the message you spent time crafting.

 
A Loyalty App Is Too Expensive

Custom apps cost hundreds of thousands to build and almost no one downloads them. You need app-like loyalty functionality at a fraction of the price,  with zero friction for your customer.

Our Solution

Fully Automated Loyalty on WhatsApp

From points tracking to personalised rewards and broadcast campaigns — Chabo runs your entire retention engine inside the app your customers already love.
Points & Rewards Engine
Customers earn and redeem points automatically through WhatsApp. No login required, no app to download, just a conversation that builds real loyalty over time.
Marketing Broadcasts
Send Meta-approved loyalty updates, new arrivals, and exclusive offers directly to your customer list, with 68% open rates that put email and SMS to shame.  
Automated Feedback Collection
Collect reviews and post-purchase feedback through simple WhatsApp forms — right when the experience is fresh. Build better products and stronger relationships with zero manual effort.
AI Loyalty Concierge
A 24/7 assistant that answers balance queries, explains rewards, and nudges customers toward their next milestone, all in a natural, on-brand conversation.
Done-For-You Setup
You share your loyalty logic and brand docs. The Chabo team configures everything, reward tiers, messaging flows, and broadcast sequences. You go live in 3 days, stress-free.  
WhatsApp Business API Approved
Fully compliant with Meta’s WhatsApp Business Platform. Every message template is submitted and approved. Your loyalty programme is secure, verified, and professional.
Who it's for

Built for brands that run on repeat customers

  • No app development costs or long build cycles
  • Live in 3 days from sharing your docs
  • POPIA compliant, Meta Business Platform verified
  • 25% click-through rate on loyalty messages

If your business depends on getting people to come back, and your customers are already on WhatsApp, Chabo turns that channel into your most powerful retention tool.

🛍️

Retail
Stores

📦

E-commerce
Brands

👗

Fashion &
Lifestyle

🍔

Food &
Beverage

💄

Health &
Beauty

📱

DTC
Brands

Ready to turn one-time buyers into loyal regulars?

Our team is based in South Africa. Let’s chat about building your loyalty programme.

Chat to Our Team
FAQ

Got Questions? We've Got Answers

Not at all. Everything happens inside WhatsApp, which your customers already have. No app downloads, no sign-up forms, no new passwords. They simply chat with your brand and the loyalty programme runs behind the scenes.
Once you've shared your FAQs, T&Cs, and we have access to your store, we begin training immediately. Most clients see their agent live and tested within a few weeks. The timeline depends on your store's complexity, but our onboarding process is designed to move fast without cutting corners.
 
Yes. Chabo operates via the official WhatsApp Business API (Meta Business Platform). All message templates are submitted to and approved by Meta, ensuring 100% compliance. Your business gets a verified WhatsApp number, your loyalty programme looks professional and trustworthy.
Absolutely. You can send Meta-approved broadcast messages to your opted-in customer list, new arrivals, flash sales, points expiry nudges, or exclusive member offers. These messages go directly to WhatsApp with a 68% open rate versus 31% for email.
 
Yes. Chabo is fully POPIA compliant. Customer data is handled securely, messages are only sent to opted-in contacts, and all data practices align with South African privacy legislation.