🛒

Cart Recovered! R1,249 sale closed via WhatsApp

Your Store 🟢 Online

Hey Sipho! 👋
You left something in your cart. Your Nike Air Max 90 is still waiting — and we're almost out of stock in your size! 10:42

🛒 Your Cart:
Nike Air Max 90 (Size 9) — R2,499
Use code SAVE10 for 10% off 🎉 10:42

Okay I'll take them! How do I pay? 🙌 10:44

Perfect! Pay securely here:
👉 pay.yourstore.co.za/sipho
We accept card, EFT & SnapScan 💳 10:44

📈

68% open rate vs 18% email average

Built for South African E-Commerce

Sell More. Chat on WhatsApp.

Your 24/7 AI Sales Concierge, live on WhatsApp. Recover abandoned carts, close sales through conversation, run product broadcasts, and handle order queries, automatically, at scale, in the app your SA customers already use daily.

Book a Demo

See How It Works

Prefer messaging over other channels

0 %

More likely to buy from brands that message

0 %

Enjoy order updates via messaging

0 %

Trust brands more when they can message them

0 %

Say hold music is a waste of their time

0 %

Everything You NEed

WhatsApp Commerce, Fully Automated

From first message to final payment, Chabo handles the entire customer journey — so you can focus on growing your business.

AI Sales Concierge

The core “brain” of the platform. It does more than answer questions, it proactively drives transactions. It greets, consults, educates, and closes. Available 24/7, even when your team isn’t.

Dynamic Cart & Checkout

Customers can build a cart, reserve products, and receive a secure checkout link, all inside WhatsApp chat. No app download, no complicated checkout flow.

Marketing Broadcasts

Send Meta-approved WhatsApp campaigns to segmented customer lists. New arrivals, limited stock alerts, flash sales, reaching people where they actually read messages.

Abandoned Cart Recovery

Automated follow-ups for customers who didn’t complete checkout. Timed sequences with product details and payment links nudge them back to convert.

Smart Order Lookup (WISMO)

“Where is my order?” handled automatically. The AI recognises a customer’s phone number, matches their order, and delivers a live status update, no human needed.

Merchant Intelligence Dashboard

A real-time view of all WhatsApp conversations, sales analytics, and system health, without needing to call the team. See what’s working, and where customers drop off.

Simple Onboarding

You Share the Docs. We Do the Rest.

YOU SEND US

📋 FAQ document — 47 common customer questions answered
📄 Terms & Conditions — returns, shipping, payment policy
📦 Product info — specs, sizing, availability rules

CHABO · Knowledge base built

✅ Your AI agent now knows your business inside out. It can answer customer questions accurately, handle objections, and escalate when needed.

Day 1

You send the docs

Day 3

Agent trained

STORE CONNECTION

🔗 Connecting to your store...
Shopify · WooCommerce · Custom API — we support them all.

CHABO · Catalogue synced

✅ 1,204 products imported. Pricing, stock levels, variants, and images ready.

Your agent knows your full catalogue in real time.

3

Platforms supported

Live

Real-time stock sync

CUSTOMER · Thabo M.

Hi, do you have the Nike Pegasus in size 10?

CHABO AI · Instant reply

Hi Thabo! 👟 Yes, we have the Pegasus 41 in size 10 — only 3 left in stock. Price: R2,899. Want me to add it to your cart?

CUSTOMER

Yes please! And can I pay with SnapScan?

<30s

Response Time

24/7

Always Available

DASHBOARD · This Week

📊 Performance Summary

RESULTS

🛒 Carts recovered: 34 (R41,220)
📣 Broadcast sent: 1,200 · Opens: 816 · Sales: 89
💬 Conversations: 247 · Converted: 112

R41k

Revenue Recovered

45%

Conversion Rate

Tailored for SA E-Commerce

Every moment of the customer journey, covered

Recover carts, not just send reminders

Auto-trigger within 1 hour of cart abandonment
Include product images, names, and exact prices
Add discount codes to seal the deal
Sequence up to 3 follow-ups over 48 hours
One-tap payment link for instant checkout
Works with WooCommerce, Shopify & custom stores

Cart Recovery Flow

Hey Lerato 👋 You left something behind! Your cart is waiting...

👟

Nike Air Max 90 Size 8 · Black/White

R2,499

🧢

New Era Cap One Size

R649

Use code GETIT10 for 10% off — offer expires in 24hrs ⏰

Yes! Let me check out now 🙌

🎉 Perfect! Complete your order here:
pay.store.co.za/lerato

Complete Purchase

View Cart

Broadcasts that actually get seen

Email newsletters get 18% open rates. WhatsApp broadcasts get 68%. Reach your customers with product launches, flash sales, and seasonal campaigns, and actually be heard.

Segment by purchase history, location, or spend
Rich media: images, catalogues, buttons
Schedule for optimal SA time zones
Track opens, clicks, and conversions
A/B test message variations
Fully WhatsApp-compliant templates

Flash Sale Broadcast

🔥 48-Hour Flash Sale

Up to 40% off sitewide — this weekend only! Don't miss out, stock is limited 🚨

👗

Summer Collection New arrivals in

From R399

👠

Heels & Sandals Up to 40% off

From R299

Shop now before your size sells out 👇

Shop Now 🛍️ View Catalogue

A sales assistant, open 24/7

Chabo answers product questions, recommends items, handles size queries, and moves customers smoothly towards checkout, automatically, in natural conversation.

AI-powered instant replies to product questions
Size guides and stock availability in real-time
Personalised recommendations based on history
Handles Zulu, Xhosa, Afrikaans & English
Seamlessly escalate to human agent if needed
Accepts SnapScan, EFT, card & Peach Payments

Conversational Shopping

Hi, I'm looking for a gift for my mom. She's about size M

How lovely! 🎁 What's the occasion? And do you have a budget in mind?

Her birthday, around R500-R800

Here are my top 3 picks for her 💝

🧴

Linen Co. Gift Set Size M · Bestseller ⭐

R649

Want me to add gift wrapping? 🎀 (Free this week!)

Yes please! Add the gift set 🙏

Keep customers in the loop, automatically

From order confirmation to delivery, every update sent automatically on WhatsApp. Reduce support queries and build trust with proactive communication.

Instant order confirmation with summary
Dispatch notification with tracking link
Out for delivery alerts
Delivery confirmation + review request
Return & exchange requests handled in chat
Integrates with major SA couriers

Order Journey Updates

✅ Order Confirmed!
Order #SA2847 · R1,849
Est. delivery: 2–4 business days

📦 Your order has shipped!
Courier: The Courier Guy
Track: tcg.co.za/SA2847

🚗 Out for delivery today!
Your driver is nearby. Be ready between 10am–2pm.

🎉 Delivered! Hope you love it, Nandi!
Mind leaving us a quick review? It takes 30 secs ⭐

Just got it! Love it, thank you! ⭐⭐⭐⭐⭐

Industry Insights

Why Conversational Commerce Is Taking Over

78% of South Africans use WhatsApp regularly, making it the most direct customer channel available.”

DataReportal South Africa

Businesses responding within minutes are 7x more likely to convert a lead.”

Harvard Business Review

Conversational commerce is expected to drive billions in revenue globally as customers shift to messaging-first buying.”

Meta / Industry Reports

Works With Your Stack

Any Platform. Any Store

Whether you’re on Shopify, WooCommerce, a custom build, or something in between, Chabo connects to your store and syncs your catalogue, inventory, and orders in real time.

Shopify

Native integration. Products, orders, customers, and cart data sync automatically. No dev work on your end.

WooCommerce

Full plugin-based integration with your WordPress store. Checkout links, payment gateways, and order tracking all connected.

Custom / Headless

Running a bespoke store or headless setup? We connect via API. If your store has a catalogue, we can train on it.

0 %

of online adults prefer to make a purchase via messaging than going to a physical store

0 %

feel more connected with a business when they can message them directly

0 %

of consumers enjoy shopping and buying via messaging apps

0 %

feel frustrated when a business doesn’t offer messaging as a contact option

0 %

are more likely to message a business when they’re confident the brand is legitimate

Global Research · Meta / Kantar 2026

The Numbers Don't Lie. Your Customers Want To Chat

FAQ

Got Questions? We've Got Answers

Is Chabo officially approved by WhatsApp / Meta?

Yes. Chabo operates via the official WhatsApp Business API (Meta Business Platform). All message templates are submitted to and approved by Meta, ensuring 100% compliance. Your business gets a verified WhatsApp number.

How long does setup take?

Once you've shared your FAQs, T&Cs, and we have access to your store, we begin training immediately. Most clients see their agent live and tested within a few weeks. The timeline depends on your store's complexity, but our onboarding process is designed to move fast without cutting corners.

Which e-commerce platforms do you support?

We support Shopify, WooCommerce, and custom or headless store builds via API. If your store has a product catalogue and order management, we can connect to it. We'll sync your products, pricing, stock levels, and customer order history to train and power your AI agent.

What do I need to provide to get started?

To get started, you share three things: your FAQ document (the questions your customers typically ask), your Terms & Conditions, and access to your store. That's it. We handle everything else — training the AI, building the flows, setting up your WhatsApp number, and testing before go-live.

Can the AI handle escalation to a human agent?

Yes. Smart Escalation is built in. The AI handles routine queries automatically but triggers a human handoff for high-value, complex, or sensitive situations. Your team only engages when it actually matters — closing premium deals, not answering FAQs.

Is this POPIA compliant for South Africa?

Yes. Chabo is designed with POPIA compliance in mind. Customer identity is managed via their verified WhatsApp phone number. Opt-ins, opt-outs, and data handling follow South African data protection requirements.

Still have questions? Let's chat on WhatsApp.

Our team is based in South Africa and available to answer any questions about how Chabo fits your specific business. No pushy sales calls — just a real conversation.

Chat to Our Team

See How It Works